There aren't many revelations in the performance data, but a few things stand out:
#Universal bus pass in new orleans series#
In fact, these reports could have provided valuable context and qualitative explanation to the service impacts that transit users are witnessing every day.Īlong with their response, OC Transpo included a table outlining a series of performance data metrics related to customer relations, ridership, operations and maintenance, safety and security, and financial indicators. Impacts on service levels as a result of LRT construction was to be expected, but that doesn't mean OC Transpo can simply not issue reports to the public. This, to me, is an unsatisfactory response. " Staff will be developing a new performance reporting dashboard following the transformation of OC Transpo into a multimodal system with the opening of O-Train Line 1, the Confederation Line, which will be based on current best practices in the transit industry." Staff continue to monitor and track key performance measures to identify system changes and proactively make improvements where required, and where resources are available. " Annual performance reports have not been published for 2015, 2016, or 2017, as operations have not been comparable to the previous years because of the effects of construction of O-Train Line 1, the Confederation Line. In response, in June 2018, officials from OC Transpo said this (emphasis added): Were Annual Performance Reports prepared for 2015, 20? If so, can these reports be posted on the OC Transpo website? If not, could staff please provide updated statistics for all of the figures measured in the 2014 Annual Performance Reports through to 2017." " I was not able to locate OC Transpo Annual Performance Reports after 2014 either in the documents records of the Transit Commission or on the OC Transpo website. Councillor Nussbaum's inquiry, submitted in February 2018, was as follows: Instead, through an official response to an inquiry from former Rideau-Rockcliffe Ward councillor (and soon-to-be National Capital Commission CEO) Tobi Nussbaum, I discovered that OC Transpo was intentionally withholding the information. At first I wrote it off as an administrative oversight-I assumed that they had simply forgotten to upload the reports for the last few years, so I used Google to try and find the reports in case they were uploaded to the city's website or some other source.
0 kommentar(er)
